Engagement Acceptance

What is engagement acceptance?

Engagement acceptance is the formal decision to take on a new client or matter after completing intake procedures. This includes clearing conflicts, assessing fit, evaluating risk, and confirming economic terms. Acceptance is a gatekeeping function that protects your firm from problematic engagements. Not every potential client should become an actual client, and acceptance criteria help you decide which opportunities to pursue.

Evaluating prospective engagements

Consider whether the matter fits your expertise and capacity. Assess the client's ability and willingness to pay. Evaluate reputational and liability risks. Review any history with this client or related parties. For large or complex matters, involve partners or a committee in the decision. Some firms use formal scorecards. The goal is a deliberate decision, not just accepting whatever walks in the door.

Documenting acceptance

Record who approved the engagement and when. Note any conditions or concerns discussed. Issue the engagement letter promptly after acceptance. Keep a record of declined matters and the reasons. This documentation protects you if questions arise later about why you took on a particular engagement or why you turned one away. Acceptance decisions should be traceable.